Cisco Business Value Specialist 820-424 real exam questions

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Share some Cisco Business Value Specialist 820-424 exam questions and answers below.
Which three options are potential customer benefits of an outcome-based sales approach? (Choose three.) 
A. Alignment of technology to business needs 
B. Better quality security policy 
C. Increased ability to mitigate risk 
D. Enhanced end user support services 
E. Improved financial control over technology spending 
F. Focus on solutions 
Answer: A,C,E

Which two options are examples of external sources of information about a customer organization? (Choose two.) 
A. An annual report and accounts on the customer's web site 
B. An interview of the customer's CFO published on cfo.com 
C. An internal briefing from your company's customer account manager 
D. A Gartner Magic Quadrant for the customer's industry 
E. A corporate organization chart provided by the customer's HR department 
Answer: B,D

Which option is a trend, driving the adoption of an outcome-based sales approach? 
A. Customers have more purely technical problems than they have had previously 
B. Customers want to focus less on business needs and more on business outcomes 
C. Customers are more empowered and skeptical, changing the way they assess and purchase technology 
D. The increase in major technology innovations has led to a more siloed approach to technology purchasing 
Answer: C

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